Hotel Jupiter / Saturno / Marte Complex Reviews


Hotel Jupiter / Saturno / Marte Complex

Added by Holidays Uncovered Team

Ranked

58 th

out of:


Overall hotel rating for Hotel Jupiter / Saturno / Marte Complex:

Based on 513 reviews

Good Further information

Cleanliness

Very Good

Food

Good

Hotel entertainment

Good

Hotel service

Good

Kids facilities

Very Good

Location

Good

Room comfort

Good

Value

Good

Official rating:

3 Star Hotel

Best for:

Families with Young Kids Families with Young KidsFurther information


73%

of reviewers would recommend Hotel Jupiter / Saturno / Marte Complex to a friend

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Showing 1 - 15 of 514 reviews


"Jupiter Hotel"

Overall Hotel Rating:

Good

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Fantastic hotel for families looking for an all inclusive holiday, whereby everything you need on a holiday with children, is onsite. Plenty of food all day long. Drinks and ice cream on tap throughout the dy. Good location, only a ten minute walk to the beach. Very friendly staff, would definitely recommend families to go here.


By: jess - Submitted 16th October 2013

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Travel Date: September 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Infants Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"good family holiday"

Overall Hotel Rating:

Very Good

Open quote

great facilities for kids,plenty of daytime and evening entertainment,restaurant well run with good food choice always hot and a different theme every night.the only thing i would say is you do hear a lot of noise from corridors and room next to you (take ear plugs).they could also allocate no smoking areas,because people smoke anywhere in the complex.


By: p slevin - Submitted 14th October 2013

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Travel Date: October 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Infants Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"jupiter"

Overall Hotel Rating:

Very Good

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our stay in hotel jupiter was fantastic this is the second time we have been and no problem of returning in the future only negative is my kids now are 17 and 14 and we had 2 double beds which i slept with my son and my partner with my daughter.


By: mr lindsay - Submitted 14th September 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Teenagers Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Nice, clean & busy"

Overall Hotel Rating:

Good

Open quote

It's 3 hotels on one complex. It's has far to many guests & I found that guest don't go out there way to help you. Evenings are worst if you want to watch entertainment, unless you are down by 7pm to the circus area or saturno area it's difficult to get a table & chairs to enjoy entertainment properly. Hotel also needs to get bigger plastic cups cause they are so small it's stupid. Can only get 4 drinks at a time. Take plenty on euros cause so much stuff requires a deposit & even though AI there quite a lot of extras to pay on top. We had a premium room with includes a flat screen tv but if you wanted to watch it you had to pay €4 a day or €20 a week. Thought rip off considering we paid extra for a premium room thought would be included. Rooms are small. Only good things I can say about this place is that the food was good lots of choice and staff worked well at keeping it clean considering how many guests there was.


By: Nicola Coxall - Submitted 10th September 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

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"Not the best by a long way!"

Overall Hotel Rating:

Average

Open quote

Very large busy complex. Full to the brim with noisy "chavs"! Was very noisy at night, by far the worst nights sleep I've ever encountered on any holiday!! Room was VERY basic - complete with broken, remote control-less, CRT TV (not that we wanted to watch it but it's the principle) - we were aware that a lot of the other rooms had LCD TVs. Bathroom was dark, dingy & smelly!!! Toilet cistern was not fixed to the wall and would refill at different rates and to different levels if you gave it a knock and it moved! The toilet bowl was only fixed to the floor with 1 screw - the other screw hole was empty! All the grout needed a clean; the sealant around the bath was covered in mould; the bath waste drained so slowly that the water would collect sufficiently for a smaller person to have a bath while you had a shower and 2 small dim lights above the mirror were the only lights in the bathroom! The room only had 2 single sockets (and one of those was rather dangerously in the bathroom), which is not enough with the amount of tech that is taken on holidays these days! The drinks were not great, except for the all-inclusive lager being San Miguel and all were served in plastic "glasses" at all times of day and night - a glass in the evenings at least would have been good! The food though was generally very good but unfortunately the food and San Miguel on-tap are not enough to make this a place that I could dare to recommend!!


By: Not Pleased - Submitted 14th August 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"thank you thompsons"

Overall Hotel Rating:

Excellent

Open quote

the hotel we stayed at i can not say anything bad about it, our kids 13 and 15 realy enjoyed themselfs enjoyed the food the facilities the room and the staff were realy helpful and curtiaus and went out of there way to provide help and information. iwhould recomend this holiday to any family.


By: kevin baxter - Submitted 10th August 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Teenagers Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"thank you thompsons"

Overall Hotel Rating:

Excellent

Open quote

the hotel we stayed at i can not say anything bad about it, our kids 13 and 15 realy enjoyed themselfs enjoyed the food the facilities the room and the staff were realy helpful and curtiaus and went out of there way to provide help and information. iwhould recomend this holiday to any family.


By: kevin baxter - Submitted 10th August 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Teenagers Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"jupitor"

Overall Hotel Rating:

Average

Open quote

hotel was very clean our maid was fantastic an very helpful. Alwys a very wide variety of food, u could always have something to eat or drink and general speakin the dinning room staff were friendly and polite.The burger bar during the day was "nicer than maccies" to quote my children. Entertainment was not very good, the take that tribute act was by far the very best. One particular animation staff member was an absolute idiot and in my opinion nt child friendly at all! the person im refering to is a man called Chocolate, would somebody tell that idiot he is there for child entertainment an shoutin "69 i love u!" during the bingo games is not suitable for young children to hear in my opinion, there were a number of issues with the idiot, very rude and very very arrogant boy! most of the other staff were friendly tho. For an all inclusive holiday it was very expensive, i paid for kids clubs aswell as waterpark and they r suposedly free,


By: debbie oakes - Submitted 4th August 2013

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Travel Date: July 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

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"HOTEL TO OFFER EVERYTHING"

Overall Hotel Rating:

Very Good

Open quote

If you are a couple then do not go to this hotel. For a family with young children it is excellent. We went to the jupiter sixteen years ago when it was suitable for couples and made the mistake of thinking it would be the same now. We have never been to a hotel with so many excellent activities for children, most of which are included in the price. The rooms are comfortable and kept very clean, the site is kept clean by an army of staff going round the site all day.


By: Malcolm Page - Submitted 9th July 2013

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Travel Date: June 2013 Best for: Families with Young Kids Book now
Travelled with: Mature Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Another Great Holiday"

Overall Hotel Rating:

Excellent

Open quote

I've been going to the Jupiter for a few years now and always have a great holiday. Whether you want a relaxing holiday in the sun or are a bit more energetic this is a great place to go. The hotel runs regular activities during the day for both kids and adults and has a good mix of evening entertainment. I always manage to eat and drink more than I should as there is a great variety of food in the many restaurants and snack bars. The main shops are about a fifteen minute walk away as is the beach. The hotel runs a free bus service during the day for the beach. All in all Club Mac over a little bit of everything to make for a great holiday.


By: Tina Hadley - Submitted 24th June 2013

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Travel Date: June 2013 Best for: Families with Young Kids Book now
Travelled with: Mature Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"very nice hotel"

Overall Hotel Rating:

Very Good

Open quote

Hotel lovely and clean but the beds are very uncomfortable, food nice always something different to have and warm food always being topped up so there is always plenty.


By: felicity campbell - Submitted 23rd June 2013

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Travel Date: June 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Overall very good"

Overall Hotel Rating:

Very Good

Open quote

Very clean and well looked after hotel. Fantastic range of activities for children of all ages. No problem finding a sun bed any time of day. Entertainment team and shows were very good and tried to appeal to all. Food choice and quality was good although having stayed for two weeks we found the food repetitive in the second week. The all inclusive is good, but we found the range of drinks for adults slightly limited. For a holiday with kids in mind the club mac complex is very good.


By: Tannis Bruce - Submitted 20th June 2013

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Travel Date: June 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

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"Nice hotel, bad clientele"

Overall Hotel Rating:

Good

Open quote

The hotel was good value for money, plenty for children to do, very clean in all areas. The only things that let it down was the quality of the food (although this may be the same in all all inclusive resorts and is the reason we wouldn't travel all inclusive again)', the food was mainly junk food, nuggets, burgers, Chips etc with very little variety.

The guests at the hotel whilst we where there seemed determined to get their monies worth of alcohol with little regards for their children's safety and not a day went by when a child hadn't gone missing. It was quite rowdy in the evenings and we decided to venture out to the port rather than stay at the hotel.

Overall a nice hotel, the animation team put a lot of effort in to entertain those who want it and great facilitates for children.


By: Natalie - Submitted 19th June 2013

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Travel Date: June 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"hotel jupiter"

Overall Hotel Rating:

Good

Open quote

Staff friendly and helpful, hotel spotless there are people cleaning all the time, our room was cleaned every day and Antonia did a fantastic job. Our room was ok, it was on a corner so we only had one neighbour, thank goodness as we could hear them talking and their child crying most nights and mornings, also you can hear people walking around in the room above, but being at the end we did not get kids running up and down or people walking past which was good as all the floors are tiled and heels sound very loud at night. Bathroom was good and the shower excellent, beds were very comfortable and there was sky family movies on the tv. Buffet was fine, there was a different theme each night, on the circus night there was candy floss and popcorn for the kids, Italian night of course was pasta and pizza, and there is a station in the Jupiter hotel that cooks fresh food, always found something to eat, the vegetarian section was very good, the kids section was as usual chips, chicken nuggets, sausages and numerous things in breadcrumbs. Breakfast was probably the hardest to find something, there were sausages and bacon etc but toast took an age to do and the cereal was not nice so we struggled a bit. The drinks side let the hotel down, fine if all you want to do is drink as much as you can and aren't bothered what it is. Location is fine 10 mins walk from beach or you can catch courtesy bus and of course the Hidro park is next door. The charges for activities and mini fair at the hotel was expensive and felt we were being ripped off, 10 euros for using the swan pedalo on the pool. The worst things were the evening entertainment, the lifts hardly ever worked (we were on floor 6 and walked most of the time), and the fact that the pools were freezing. Reps were a waste of time. But for a cheap holiday it was fine.


By: mrs erica odonnell - Submitted 31st May 2013

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Travel Date: May 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Pleasant break"

Overall Hotel Rating:

Good

Open quote

The complex was very pleasant and the choice of pools was really good. Rooms in the Jupiter in need of updating. Food was varied and for a fussy eater like me there was always something to enjoy. However be warned - the mozzies really enjoy biting you even though we sprayed protection each day - we were all bitten several times and it made watching entertainment in the circus arena unbearable. Overall good value for money but we wouldnt stay here again.


By: Paul Smith - Submitted 18th May 2013

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Travel Date: May 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window